Savings
Missed calls, by the numbers.
Every unanswered call is a customer who might call someone else. See when yours come in and what they're worth to you.
The problem
The phone rings when you can't answer it.
Calls come in while you're with a customer, on another line, out of the office or closed for the night. If nobody picks up, callers don't always wait for a callback.
- 01
Voicemail gets skipped
Lots of people hang up at the beep and call the next business on the list.
- 02
Busy hours are just as bad
The phone rings while your hands are full and someone is waiting in front of you.
- 03
Callbacks come too late
By the time you call back, the caller may have already gone somewhere else.
- Missed call. You were with a customer.
- Closed. Phone goes to voicemail.
- Missed call. Hung up at the beep.
- Voicemail: "Hoping to talk to someone about..."
- Callback: "Sorry, we went with someone else."
- Connected: put through to you between customers.
- Closed. Calls still get answered.
- Answered: question about prices, details texted.
- Message taken: name, number, reason, best time to call.
- Your summary: every call, waiting on your phone.
One day, illustrated. Not real call data.
Interactive
Your day, around the clock.
Drag the handles to your opening hours and see which calls you'd answer yourself, and which ones Aspenline would catch.
Open 8:00 AM – 5:00 PM
Drag the handles, or select one and use the arrow keys.
- You answer0
- After hours and closed days0
- While you're busy0
Illustrative call patterns for each type of business, not your real call data.
Calculator
What are missed calls costing you?
Use your own numbers. This is a rough estimate to help you think it through, not a promise.
Your best guess, including after-hours calls and ones that went to voicemail while you were busy.
Not every caller turns into a sale. Be conservative.
What a typical job or sale is worth to you, in Canadian dollars.
- Estimated recovered revenue
- $600
- Standard plan
- −$199
- Estimated net gain
- $401/month
15 missed calls × 20% who would become paying work × $200 average job = $600 a month. Minus $199 for the Standard plan = $401.
At $200 a job, 1 job a month from a call you would have missed covers the Standard plan.
An estimate based on your own numbers. It doesn't include the one-time setup fee or any extra minutes, and actual results will vary.
Stop sending calls to voicemail.
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